Reason
1. There is no java in your system
2. There is java but something is blocking it before execution
3. The java you installed is not suitable for your system
Solution
Step 1.Check the java in your system
For windows xp
Windows XP : Java 6 update 30
Windows 7 32 bit: java 6 update 30
Windows 7 64 bit : java 7 update 10
Windows 8 java 7 update 10
Step 1.1 If you have a different java /more than one java / no java at all
Remove all java in your system(if there is any) and download and install the recommended java for your
system
Download links
initiator 1.8
Windows XP ,Windows 7 32 bit : Java 6 update 30
Windows 7 64 bit , Windows 8 : Java 7 update 10 (32 bit)
java 7 update 10 must be 32 bit
Step 1.2 If your java is correct then you can proceed to next step
Step 2. Configuring your browser
we need to configure your browser for proper working of java ,the configuration changes with the browser .
In here configuration settings for internet explorer is given
Internet Explorer
4 things to do here
1. Resting your browser (optional)
2. Turn off popup blocker
3. Removing untrusted certificates
4. Adding keralataxes.gov.in to compatible site
1.Resting your browser
After completing the resting you have to close the browser and open it again
2. Turning off pop-up blocker
open internet options
click on privacy tab
uptick the option which will turn off pop up blocker and press ok
3. Removing untrusted certificates from certificate store
select content tab
remove certificate like brtroot or certificate with very large validity date or certificate issued by untrusted/unknown issuer
Enter the address( kerala.gov.in) , in the feild (below image) and click add
Now you can proceed, probably first run will take some time so you need to wait if it is loading
Thank you and one more thing you can add.. enter http instead on https
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ReplyDeleteI want to download C Form for the FY 2014-15.I have followed all those steps instructed.But i am not able to download the same.
ReplyDeleteIn the address bar it shows that the certificate has expired.
Still the processing wheel is going on...
Can you please help me to sort out this problem
I also had the same problem that the processing whell was just rotating and nothing happening.
ReplyDeleteI fixed that by my os was windows 10 I installed windows 7 which had enternet explorer 8 .
and after I installed windows 7 my error was gone.
if u guys are using windows 10, download Mozilla Firefox 32-bit and Java 32-bit.
ReplyDeleteAlso in the plugins list of mozilla, Java may be disabled. Enable it.
P.s.
I used Java 6 update 21. Other versions may work.
It takes some time to load. When submitting and printing form the loading gif may appear stuck . Its normal. Just check in the task manager if java is running.
This comment has been removed by the author.
ReplyDeletei have almost the same provlem,from the kvat window no changes is happening while clicking on Print/submit form button on bottom.Plaase support......?
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OS : Windows 10
Java : Java 7 update 10
Browser : IE 11 / Firefox 48
please help.
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