Monday, June 1, 2015

Processing.. kvat- websigner doesn't shows up in delivery note ,satuatory form or digital signature enrollment/renewal


Reason

1. There is no java in your system
2. There is java but something is blocking it before execution
3. The java you installed  is not suitable for your system




Solution

Step 1.Check the java in your system


For windows xp



 

Recommended Java

Windows XP :  Java 6 update 30
Windows 7 32 bit: java 6 update 30
Windows 7 64 bit : java 7 update 10
Windows 8  java 7 update 10

Step 1.1 If you have a different java /more than one java / no java at all


Remove all java in your system(if there is any)  and download and install the recommended java for your
system 

Download links 

initiator 1.8

Windows XP ,Windows 7 32 bitJava 6 update 30
Windows 7 64 bit , Windows 8   Java 7 update 10 (32 bit) 

 java 7 update 10 must be 32 bit

Step 1.2 If your java is correct then you can proceed to next step

Step  2. Configuring your browser
 
we need to configure your browser for proper working of java ,the configuration changes with the browser .
In here configuration settings for internet explorer is given

Internet Explorer

4 things to do here

1. Resting your browser (optional)
2. Turn off popup blocker
3. Removing untrusted certificates
4. Adding keralataxes.gov.in to compatible site


1.Resting your browser












After completing the resting you have to close the browser and open it again 

2. Turning off pop-up blocker

open internet options 


click on privacy tab



uptick the option which will turn off pop up blocker and press ok

3. Removing untrusted certificates from certificate store


select content tab 





 remove certificate like brtroot or certificate with very large validity date or certificate issued by untrusted/unknown issuer

4. Adding keralataxes site to compatibility site list

Enter the address( kerala.gov.in) , in the feild (below image)  and click add





Now you can proceed, probably first run will take some time so you need to wait if it is loading

30 comments:

  1. Thank you and one more thing you can add.. enter http instead on https

    ReplyDelete
  2. YES IT WORKED!!!THANKYOU..THANKS A LOT

    ReplyDelete
  3. Thanks, very useful information

    ReplyDelete
  4. I want to download C Form for the FY 2014-15.I have followed all those steps instructed.But i am not able to download the same.
    In the address bar it shows that the certificate has expired.
    Still the processing wheel is going on...

    Can you please help me to sort out this problem

    ReplyDelete
  5. I also had the same problem that the processing whell was just rotating and nothing happening.
    I fixed that by my os was windows 10 I installed windows 7 which had enternet explorer 8 .
    and after I installed windows 7 my error was gone.

    ReplyDelete
  6. if u guys are using windows 10, download Mozilla Firefox 32-bit and Java 32-bit.
    Also in the plugins list of mozilla, Java may be disabled. Enable it.

    P.s.
    I used Java 6 update 21. Other versions may work.
    It takes some time to load. When submitting and printing form the loading gif may appear stuck . Its normal. Just check in the task manager if java is running.

    ReplyDelete
  7. This comment has been removed by the author.

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  8. i have almost the same provlem,from the kvat window no changes is happening while clicking on Print/submit form button on bottom.Plaase support......?

    ReplyDelete
  9. Hi,
    We are unable to register the DSC on the portal. After clicking enroll, the websigner not showing up.

    OS : Windows 10
    Java : Java 7 update 10
    Browser : IE 11 / Firefox 48

    please help.

    ReplyDelete
  10. This comment has been removed by the author.

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